About Us
Prime Home Care
At our core, we are dedicated to being the reliable support system you can turn to during life’s most delicate moments. We understand the emotional challenges and difficult decisions that come with finding the right care for your loved ones. That’s why we are here to offer you not only a compassionate shoulder to lean on but also trustworthy and transparent advice tailored to your family’s specific situation.
Our approach is centered around you and your family. We take the time to listen and understand your individual needs, preferences, and concerns. Together, we’ll create a personalized care plan that reflects your unique circumstances and values. Whether you require occasional visits for companionship and assistance or need comprehensive 24-hour live-in care, our services are designed to adapt to your changing needs and provide the highest level of care possible.
We pride ourselves on offering a range of domiciliary care services that are as unique as the people we serve. From the initial consultation to the ongoing care, we are with you every step of the way, ensuring that your loved ones receive the compassionate and professional care they deserve, in the comfort and familiarity of their own home. Our commitment is to not only meet your expectations but to exceed them, fostering peace of mind and confidence in the care we provide.
HOW TO START YOUR CARE?
Speak to our team
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A free home care assessment
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Create a bespoke care package
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We are a fully regulated service Closely monitored by an external regulatory body
frequently asked questions
Our friendly team can start providing you care within 24 hours of your first inquiry. We offer a no obligation assessment where we discuss your needs and ways we can assist you. We are an established company and have a team of carers trained and ready to help.
We have been independently assessed by the CQC as providing a ‘good’ service. This means every aspect of our care is fully regulated, monitored and assessed by a governmental body. CQC inspectors ensure that we follow all government legislation. They check our carers are training and compliant to provide care. They speak to our clients and our carers to ensure we are providing a good, safe service.
With our bespoke approach, all of our care calls are arranged around your convenience, 24 hours a day 7 days a week. We offer care from as little as an hour a day for as many days is needed to live in care where the carer will provide support 24/7.
All our carers are trained in-house to ensure they understand their role. Our training is CQC and UKHCA compliant. Training is refreshed annually to ensure that our standards remain high. Our carers have their DBS and references checked and we check all their employment history.
Our support extends to all of those involved in your care. This can be guidance, emotional support or advice. We work in partnership with family, friends and anyone else involved in your care to ensure your well being and that of your family is maintained